AI + Human Support
Let AI handle documented questions and transfer to staff when judgment is required.
AI + HUMAN CUSTOMER SUPPORT
AI-powered live chat built for modern customer support.
Support website visitors with a fast team inbox, practical AI assistance, analytics, customer-approved screen sharing, and a widget that matches your brand.
✓ Free plan available✓ Up to 5 websites on Free✓ No card required to register
Hi, can you help me choose the right plan?
Absolutely. I can explain the options and bring in a human if you need one.
Does the widget work on mobile?
Yes. The widget and support inbox are designed for responsive use.
ONE SUPPORT WORKSPACE
Give customers a faster path to a useful answer.
Combine automation and people without forcing your support team to work across disconnected tools.
Real-Time Messaging
Keep website conversations, history, staff notes and visitor context together.
Easy Installation
Create a site, customize the widget and paste one script before your closing body tag.
Powerful Analytics
Track response time, conversations, ratings, AI usage and team performance.
White-Label Options
Premium workspaces can remove platform branding and customize their customer experience.
Secure Customer Support
Tenant isolation, permissions, secure sessions, audit logs and explicit screen-share consent.
LIVE CHAT
Keep the inbox focused on the conversation.
Agents can see active conversations, visitor context, internal notes and history while the reply composer remains accessible at the bottom of the conversation.
- Multi-agent workspace roles
- Saved replies and internal notes
- Conversation assignment and human takeover
- Visitor history and rating follow-up
Support workflow
New chat → AI or waiting → Human takeover → Resolution → Rating
I need help with my account.
I’m here to help. Let me first check what you’re trying to change.
Knowledge-driven AI
Add company information, FAQs, policies and custom instructions. The AI uses configured sources and should escalate when it does not have a reliable answer.
| Source | Status |
|---|---|
| Product FAQ | Ready |
| Support policy | Ready |
| Pricing guide | Processing |
AI AGENT
Automate common questions without losing the human handoff.
AI can answer from your approved knowledge, suggest replies, and continue a conversation after an authorized agent returns control. Usage quotas are visible and database-backed.
- 50 AI chats and 500 AI messages on Free
- Human takeover at any time
- Escalation rules for uncertainty and sensitive topics
- Additional AI chat packs available
COLLABORATION
See the issue when words are not enough.
Optional screen sharing lets an agent request a view of the visitor’s selected screen, window or tab. The visitor sees a safety notice and must explicitly approve the request before the browser permission flow begins.
Screen sharing
Visitor-controlled, visible sharing state with a Stop Sharing action.
Voice calls
Optional paid add-on when enabled by the platform and workspace entitlement.
Voice messages
Optional recorded messages with preview, cancellation and secure media handling.
ANALYTICS
Measure the customer-support experience, not just message volume.
Understand visitors, conversations, response times, ratings, AI usage, handoffs and agent performance with filters by website, date and conversation status.
View analytics featuresChats today
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Avg. rating
—
AI handled
—
Waiting
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INSTALLATION
Go from account to live widget in minutes.
Create your account and verify your email.
Add your website and allowed domains.
Customize the widget and AI settings.
Copy your unique installation code.
Paste it before the closing