A website chat widget is a small client application embedded on a site. It normally includes a launcher button, conversation panel, visitor session identifier and a connection to the support platform API. A secure widget should be scoped to the website that owns it. Domain allowlists reduce casual copying of project identifiers, while the server still needs proper authorization and rate limiting because browser-side controls alone are not security boundaries. Customization commonly includes colors, position, size, launcher style, greeting, branding, offline behavior and light or dark appearance.
Put these ideas into practice.
Create a workspace and test live chat on your own website.